Best Practice, Australia’s leading provider of general practice software, today announces the launch of Lyrebird Health’s free tier, now available to all Bp Premier customers. This release represents a major milestone in the ongoing partnership between Best Practice and Lyrebird – which since 2023 has delivered safe, compliant, AI-powered clinical documentation fully integrated into the software used by the majority of Australian GPs every day.
Administrative burden on general practitioners has increased significantly in recent years. GPs face mounting documentation, compliance, and reporting requirements while still needing to deliver high-quality care within limited consultation times. The new free tier directly addresses this challenge by removing cost as a barrier and supporting more efficient clinical workflows.
“Our customers have been very clear about the pressures they face – rising administrative demands, increasing compliance requirements, and limited time with patients,” said Craig Hodges, CEO of Best Practice. “By offering free, compliant AI notetaking within Bp Premier, we are giving practices immediate, practical support.”
Unlike traditional AI scribe tools that focus solely on transcription, Lyrebird extends support beyond the consultation. It drafts notes, captures clinical observations, and populates structured data directly into relevant fields within Bp Premier for clinician review and approval. Documentation becomes a support for quality care rather than a barrier, and this functionality is now available to every Bp Premier practice at no additional cost.
“Clinicians told us the biggest change was how the work felt. Less mental load, more space to think, and more attention for patients,” said Kai Van Lieshout, CEO and Founder of Lyrebird Health. “Through our partnership with Best Practice, we’re moving beyond note taking to support the workflows around the consult, directly inside Bp Premier, so care can happen with fewer steps and fewer screens.”
By removing financial barriers, Best Practice and Lyrebird are ensuring practices of all sizes can access next-generation workflow support directly within their practice management software.
For practices seeking more advanced capabilities, Lyrebird Pro offers additional workflows designed to further reduce administrative burden and increase capacity. These include care plans, health assessments, reviews, forms, and nurse and GP collaboration.
This announcement represents a long-term investment in the support of Australian primary care, enabling GPs to spend less time on administration and more time caring for patients.
For more information, Bp Premier customers can access Lyrebird directly from their toolbar or visit Best Practice’s customer resources.
About Best Practice Software
Best Practice Software is a market-leader in the development and support of quality medical software products for Australasian medical practices. Through their network of medical practitioners and practice owners, they provide software that is clinically safe, relevant, and ahead of the curve to meet the ever-evolving needs of modern practices.
About Lyrebird
Lyrebird Health is an Australian AI company with a mission to extend human lifespan by reducing the administrative burden of clinical care. Built in close partnership with clinicians and health services, its tools support structured documentation and consult workflows across more than one million Australian consults each month. All Australian patient data is processed and stored securely in Australia.
Media Contacts
For media enquiries, please contact:
Best Practice Software
Jessica White
[email protected]
Lyrebird Health
Denvinl Wong
[email protected]
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