What Our Customers Say

“I’ve used a few different medical software packages and Best Practice is definitely superior. It is stable, intuitive, the basic functions are great and the extra functions are fantastic. The support and development staff are always approachable. They listen to ideas and requests and answer all questions (even stupid ones)”.

“At CBD West Medical Centre, we love the Best Practice SMS integration. With Bp SMS we send reminders out the night before and have seen a significant drop in patient no shows. Our staff like that it is highly customisable, so it can meet any of our requirements. Because Bp SMS is integrated into the software there is no transposing phone numbers from a patient record to another software program, so we always get the number correct. Sending an individual SMS to a patient for a recall or sending bulk appointment reminders, it is always quick, efficient and easy to do. Bottom line is that our staff find Bp SMS easy to use and therefore they do use it, which saves time and money”.

The product is great, and is frequently updated with new features. We simply can't live without it in our practice.

The Best Practice Software online appointment system is easy for our patients to register and use. Appointments are displayed in our appointment book under our own chosen icon; allowing easy identification of online appointments, even when we have several doctors on duty. Our patients are enjoying easy access to our appointment book when we are closed. Best Health Booking enables our patients to book with their regular doctor at a time convenient to them.

"Bp Allied is great, and it does absolutely everything I need it to do."

"I absolutely love the Bp Allied program and the support is fantastic."

"We're really happy with Bp Allied and our relationship with Best Practice Software. We've had such a good experience with Bp Allied that we're immediately considering Bp Premier for when we set up our GP clinic."

“Really happy that online training is an option now. Getting to Sydney for face-to-face training is just not possible for me and it’s also hard to commit to dates too far in advance. Being able to do from the home or office is amazing.”

“As a Bp Premier user since its early days, I could not imagine general practice without this essential tool. Bp’s continual evolution keeps it at the front of the pack, responding to the ever-changing demands that are part of today’s practice. To put it simply, I ♥ Bp!”

As a long time Bp VIP.net user I have been impressed by the company’s values and motivation to deliver functionality that improves patient care. It is clear that it is a company founded by clinicians who understand what is important to users like myself. Their software has been flexible enough to allow us to incorporate a cataract audit program into their system. The Best Practice Leadership has been very encouraging and supportive. I would have no hesitation in recommending Best Practice Software.

"Bp VIP.net is sleek, user friendly, it had such depth and excellent programming behind it – almost everything I could have thought of was already in place along with many other well thought out strategies for safe and efficient medical practice. The pricing was good and the team behind it nimble and transparent. An unmeasured but very realistic saving is the fact that we have not missed a diagnosis and we have such excellent recalls and follow-ups...I have no doubt that my clinical note taking is much enhanced by the checklists I use in Bp VIP.net."

"Our upgrade to Bp VIP.net Ruby was well supported by Best Practice Software with access to Masterclass video presentations and documentation focusing on areas that had significant changes...the upgrade was a seamless process."

"Bp VIP.net is a significant part of our practice as we use the full integrated platform appointment diary (over 3 sites), image management, EMR and billing package. It works very well and is a great saving in staff and efficiency over the days when we had paper based records. The support team is responsive and professional, and our latest updates have all gone very smoothly."

"I’ve been a customer of Bp Allied since 2011. I know many other speech pathology practices who struggle with the issues of other software options, but the customisation, support and continued improvements of Bp Allied mean that this isn’t an issue for me. And the cost is very reasonable considering the peace of mind I gain from knowing that I am meeting the legal requirements for a private practice."

“The presenter was absolutely fantastic, easy to understand with helpful explanations. Perfect topics for me and answered a lot of my queries. The training was excellent.”

“The Billing, Financial Management and Reporting course was excellent. The instructor was helpful in answering all questions and demonstrated strong knowledge of Bp Premier.”

“Thoroughly enjoyed the Advanced Practice Management training session. The course was very good.”