Avoca Health
Avoca provides AI-powered reception and call centre solutions tailored to healthcare organisations, helping clinics improve patient communications, streamline scheduling, and reduce administrative overhead with reliable inbound and outbound call automation.
Avoca is an AI healthcare technology company that partners with clinics and healthcare groups to enhance patient engagement and operational efficiency. We focus on reducing administrative burden, improving booking utilisation, and ensuring reliable patient communications.
- AI Call Centre. Handles inbound and outbound calls, reducing missed calls and improving patient satisfaction
- Document Management. Captures inbound email attachments using OCR and uploads documents directly into Best Practice, eliminating manual handling
- Multi-Site Coordination. Supports multi-clinic networks with consistent workflows and patient experience across sites
Avoca’s solutions work alongside practice teams, freeing them to focus on more complex, patient-facing tasks. Clinics benefit from:
- Reduced call abandonment
- Improved utilisation of clinic rooms and resources
- 24/7 patient communications
- Fewer no-shows
- Lower staff training burden
By supporting both inbound efficiency and outbound growth, Avoca delivers measurable improvements in efficiency, revenue, and patient experience across healthcare groups in Australia.
- Avoca’s AI Call Centre and Document Management Software integrates with Bp Premier for streamlined clinic communications.
- Avoca’s Radiology Integrations works with Pro Medicus RIS and Kestral RIS to support radiology practices in managing patient bookings and results follow-up.
Website: www.getavoca.com
Email: [email protected]
